FAQ
What is the Dixory Quality Guarantee?
We’re committed to providing only the highest quality products. Every item is carefully crafted and inspected to ensure durability and performance. If you’re not completely satisfied, our 30-day hassle-free return policy has you covered, making every purchase risk-free.
How Does Shipping Work?
We offer free standard shipping on all orders and a paid Secure Express option for faster delivery with added protection. Standard shipping typically takes 6-15 days, while Secure Express arrives sooner. We process orders within 1-2 business days, and you’ll receive a tracking link once your order ships.
What Payment Methods Do You Accept?
Dixory accepts major credit cards, PayPal, and other secure payment options, so you can shop with peace of mind. Our checkout process uses encryption to keep your information safe.
How Do I Return a Product?
f you’re not satisfied, simply reach out within 30 days to initiate a return. Our customer support team will guide you through the quick, hassle-free process to get a refund or replacement.
How Can I Contact Dixory Support?
We’re here to help! For questions or support, reach out to our friendly team through our contact form or email. We aim to respond within 24 hours to assist with anything you need support@dixory.com.